Price Promise

 
 

When you buy with us, we want to ensure you pay for what’s worth- at least the best possible price.

  • What is Price Promise?

    • It’s simple! BHB guarantees you the best price in town. In the event should you find a better price within 5 days, BHB will credit or refund you the difference.

  • What does the Price Promise apply to?

    • The Best Price Guarantee covers the retail price being offered at your selected outlet.

  • How do I take advantage of Price Promise?

    • Just report to us within fives (5) days of purchase and submit your claim to our sales consultant*.

Terms and Conditions

  • To be eligible for our Price Promise, you must provide us on the date of your purchase within 5 days after the date of purchase, evidence of any genuine competitors’ advertised price of identical product (make and model) as advertised in the daily newspapers, catalogues or other form of advertising mediums.
  • Price matching is subject to justification against the mode of payment ( ie : cash/ credit card or installment plan)
  • The identical product must be lower price than our quoted price during the period five (5) days prior or five (5) days after the date of your purchase. We reserve the right to verify the evidence of the identical product sold at the lower price.
  • Must be "Apples to Apples" Comparison. BHB Price Promise is available only for exact product matches, the comparison must be to the same product purchased stand (i.e., same model, quality and design, not part of promo package).
  • Applicable to price matching in the Northern Region Only.
  • All requests, including receipts, are subject to verification by BHB. BHB will not accept evidence of a lower price that cannot be independently confirmed by BHB.
  • If your claim qualifies for our BHB Price Promise, we will lower the price by either reducing the quoted price (or price paid) or by the inclusion of bonus product or service to a value which betters the lower price.
  • Our Best Price Guarantee does not apply where:
    • the lower price is conditional, or a price determined after the allowance of any amount for, or is part of a promotion involving, financing, installation, delivery, rebates, cash back offer, free or bonus offer, trade discount, stock clearance or any limited quantity promotion; or
    • the lower price is offered under any promotion with a third party (ie special promotions with newspapers, exhibitions or other special events); or
    • the identical product is advertised in classifieds, online retailers, commercial resellers or distributors who sell direct to the public.
    • the lower price has been discounted by the competitor by use of coupons, loyalty rewards, redemption of bonuslink points or similar and other offers or incentives to reduce the total cost; or
    • the lower price has been discounted by the competitor on the basis that the product is a display stock only, end of line, ex demo, limited quantity, clearance, second hand or similar; or
    • in the condition where we were unable to verify, using reasonable means, that the lower price or the advertised product is available for purchase.
  • BHB reserves the rights in its sole discretion to modify or discontinue its Price Promise or to restrict its availability to any person at any time for any reason, without prior notice of liability to anyone.
  • However ,changes in the Price Promise T&C will not affect any gift voucher that has already been issued to you.
  • BHB Price Promise is subject to you complying with the BHB’s usual terms and conditions of trade.
 

Verification of Claims.

  • All requests, including receipts, are subject to verification by BHB. BHB will not accept evidence of a lower price that cannot be independently confirmed by BHB personnel.
  • The provision of the lower price or the inclusion of bonus product or service to a value which betters the lower price BHB will be the sole and exclusive compensation payable to you if you show the BHB did not meet our BHB Price Guarantee.
  • BHB reserves the rights to amend, add, delete or vary any of the above terms and conditions and exclusion clauses at any time without prior notice.
  • BHB Price Promise is only available to you on the date we provide you with our quoted price or during the period five (5) days after your date of purchase.
  • BHB Price Promise is subject to you complying with the BHB’s usual terms and conditions of trade.